Terms & Conditions

Privacy Policy

For us, protection of our user's personal data is a key concern. All personal data collected are used for market research and opinion polling, and also contribute to improving products and services of various companies and clients.

1. Basic Principles in Processing User Personal Data

Vecara GmbH [Königsallee 43, D-71638 Ludwigsburg, Germany, Phone: 07141-2395323, Fax: 07141-4872323, Email: info@vecara.de] operate the www.tellembox.de web site and Tell'em box app and collect, process and use personal data in compliance with the data protection regulations of the Federal Republic of Germany, in particular the Federal Data Protection Act (Bundesdatenschutzgesetz - BDSG) and the Broadcast Media Act (Telemediengesetz - TMG) as well as the Data Protection Guidelines of the European Union. Vecara acts as responsible party according to BDSG.

2. Personal Data

Personal data are deemed to include individual information on the personal or factual circumstances of a physical person. Among these are e.g. your name, date of birth, sex, postal address, phone number, email address, identification numbers and, in certain cases, your opinions or personal preferences.

3. Collecting and Processing Data

Within the framework of services provided, the operator of Tell'em box collects and processes personal user data, in detail: name, age, sex, range of income and email address. All these data are given on a voluntary basis only.

Furthermore, any user information is collected and stored which users provide within their messages.

When using our app, the device ID number of the user's mobile device is collected and processed, as is his location information. Collecting and processing user location data are mandatory prerequisites to install the app. Users may block access to his location data after installation at any time by changing their mobile device's settings. In this case users must input the address data of any company or client manually regarding whom they want to send in a message.

4. Contacting

If contact is established (e.g. through our contact form or by email), user information is saved in order to process the inquiry and to forward existing additional questions, if applicable.

5. Disclosure of Personal Data

Personal data are collected exclusively for purposes of market research and opinion polls. We transmit all user data in anonymized format to clients so as to ensure no personal references can be established anymore. This applies particularly to device IDs of user mobile end devices.

Only if user expressly accepts disclosure of their name and/or location data towards client will user information be connected with their name and/or location information.

You may revoke your consent to the disclosure of your name and/or location data for the above purpose at any time. For this, please access the menu "Widerruf" on the Tell'em box website or send us a short text message (either via email, letter or fax) to widerruf@tellembox.de or Vecara GmbH, Königsallee 43, D-71638 Ludwigsburg, Germany; Fax: +49-7141-4872323.

Any disclosure of personal data to third parties beyond the above scope, e.g. for advertising or marketing purposes, will not take place without prior explicit acceptance by user.

6. Cookie Use on the Web Site

We use cookies. Cookies are small data sets which are stored on the computer of any user who accesses certain web sites. Cookies enable the web server to retrieve user-specific information which serve to facilitate and render more comfortable user's web site experience, or without which certain functions do not work at all.

You may set your browser to reject all cookies or to ask for your confirmation for any cookie. If you generally reject all cookies you may not be able to use certain functions of the web site. Check the Help function in the menu bar of your web browser to learn how to keep your browser from accepting new cookies, how your browser can alert you whenever you receive a new cookie, or how to switch off all cookies received.

7. Log Files of the Web Site

Whenever users access the web site their access data are stored on the server. Access data include: name of the web site accessed, file, date and time of access, amount of transferred data, announcement of successful download, browser type, user operating system, the web site visited previously, IP address and the respective provider. The web site uses these logs in anonymized form for statistical purposes, which means no assigning to specific users or information thereof are possible. We reserve the right, however, to check such log files later in case specific evidence indicates that an illegal use of the web site may have taken place.

8. Right of Information

You are entitled, at any time, to receive information on all data stored concerning yourself, on their origin and the purpose of processing such data. Please inquire at Vecara GmbH, Vecara GmbH, Königsallee 43, D-71638 Ludwigsburg; Fax: 07141-4872323; email: info@vecara.de. Users also have the right to have any incorrect data corrected and to restrict access to, or even delete, their own data.

9. Right of Withdrawal

You have the right to withdraw your consent to the processing and use of your data with future effect. For this please access the menu "Widerruf" on the Tell'em box website or send us a short text message (either via email, letter or fax) - including your email address and the product or service concerning which you have written a message - to widerruf@tellembox.de or Vecara GmbH, Königsallee 43, D-71638 Ludwigsburg, Germany; Fax: +49-7141-4872323. Unless there is a justified exception due to abuse or because of any statutory storage requirements, we shall then delete all your data immediately and completely.

10. Correction, Blocking, Deletion

You have the right to demand correction, blocking or deletion of your personal data at any time. For this please access the menu "Widerruf" on the Tell'em box website or send us a short text message (either via email, letter or fax) - including your email address and the product or service concerning which you have written a message - to widerruf@tellembox.de or Vecara GmbH, Königsallee 43, D-71638 Ludwigsburg, Germany; Fax: +49-7141-4872323. Unless there is a justified exception due to abuse or because of any statutory storage requirements, we shall then correct, block or delete all your data immediately and completely, as applicable.

11. Change in Privacy Policy

Users will receive information on any changes in our Privacy Policy, either by email if you have provided us with our address or through our app. You can always print out or save our Privacy Policy.

Contact information:
We highly value your comments to our Privacy Policy. If you have any questions on these regulations or if you believe they are not being adhered to please do not hesitate to contact us through the following channels:
Vecara GmbH, Königsallee 43, D-71638 Ludwigsburg, Fax: +49-7141-4872323 or via email to datenschutz@tellembox.de.

Responsible Party:
Vecara GmbH
Königsallee 43
D-71638 Ludwigsburg

Seat: Ludwigsburg
Registered at the Stuttgart Local Court Commercial Registry
Register no.: HRB 740067

CEO: Dr. Raphael Kromer

Phone: 07141-2395323
Fax: 07141-4872323
Email: info@vecara.de
Web: www.vecara.de